You probably have at least one client in your database who was referred by someone they know. Right? Building a referral network is like that! It starts by asking your clients if there is anyone they know who would like to buy or sell a house. (Don't by shy! You're in sales after all! 😉) I mean, if I have a good experience with a restaurant (I'm talking about Mirch Masala here! Try it!), I want all my friends to know about it and experience it for themselves. Your real estate business is the same even if you are a solo agent. This is why it is especially important to have a high level of service for your clients, but that is its own blog post topic.
So if you already have a plan for asking clients for referrals, my question for you is, are you licensed in every state, and do you know every language? (Well I guess that is technically two questions) Most likely, the answer is no! (And if the answer is yes, please send me a message so I can pick your brain and learn from you!) You need agents who you can send business to, and who can send business to you! Networking events are a great way to meet agents and learn more about how they run their business. Exchange business cards, and take the time to put their information into your database so you can actually stay in contact with them. (Don't worry, you aren't the only one who misplaces business cards!) Call them, text them, send them a handwritten note - anything that helps keep you top of mind and shows them that you are the high quality agent they would want to send their referrals to.
So if you already have a plan for asking clients AND other agents for referrals, my question for you is, do you have a way of keeping track of vendors you have worked with in the past? If I asked you how many clients you sent to a specific home inspector in 2024, could you tell me? Keeping track of information like this not only gives you potential referral partners, it also gives you leverage when booking future clients with that vendor. For example, if you called an inspector and said, "In the last 6 months I have sent x number of dollars worth of business to you. How can we partner to make sure my clients have priority?" Disclaimer! This may not matter to all vendors, but I do know of some who will book exclusive appointments for clients of their top agents.
So! If you came upon this post from my Facebook page, you are probably wondering what are the three steps for building and nurturing your referral network.
*Drumroll please*
Add all the people you worked with in the past 12 months into your database. (Lenders, inspectors, stagers, other realtors)
Plan how you are going to contact these partners once every quarter, and put your plan on a communication calendar. (Write it down or you won't actually know what your plan is!)
Set up tasks to remind you to contact your referral partners once a quarter based on your communication calendar, and follow through.
There you go! You have everything you need to start a successful referral network! If you don't have a communication calendar or automated task reminder system, send me a message about how we can work together to take your business to the next level with those two systems! And! If you want more ideas of tools to use in your real estate business, sign up for my newsletter to join the community of agents who are taking their systems to the next level. You are a next level agent, and your referral network should be, too!
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